Frequently Asked Questions

I accidentally appending the wrong data to my project. What do I do?
If you want to delete appended data that you have incorrectly added to a project then not to worry! Here are the steps: 1. Go to the settings of the...
Fri, 29 Jan, 2021 at 9:44 AM
My Project Is missing verbatims / data
First go to settings and check the file you have uploaded with the columns matching your original data set. Second check to see if Filters are turned on ...
Tue, 13 Apr, 2021 at 12:47 PM
What is a Driver? How to find Deeper sub Topics to my Original Topic?
A Driver is a “pairing” or linking of a Topic and a Related Topic. This pairing provides a higher granularity, helping you track the combination of the Topi...
Tue, 20 Apr, 2021 at 4:16 PM
Where can I find more about GDPR / legal / server / data related questions.
Please go to:  for all of these types of questions for the most updated answers.
Mon, 7 Jun, 2021 at 12:49 PM