Frequently Asked Questions

What browsers do you support?
We built the Gavagai Explorer using the newest technology in regards to both speed and usability.  Please ensure you are running the latest version of Goog...
Fri, 29 Mar, 2019 at 4:50 PM
Gavagai's list of supported languages are available on this page:
Mon, 1 Apr, 2019 at 2:20 PM
Can I make Groups of Groups?
This feature is not yet available but the team is aware of the idea. If enough people begin asking for it then we will try and prioritize it. Currently this...
Wed, 14 Nov, 2018 at 11:44 AM
Can't Log In
If you're having troubles logging in then this article is for you. 1. Try to go to This will bring you to a l...
Tue, 27 Nov, 2018 at 3:13 PM
Can The Explorer Handle Conversations that have been Transcribed or Transcripts?
Let us say you have conducted interviews and had long discussions with many survey respondents. The entire conversation with multiple questions have been tr...
Mon, 23 Sep, 2019 at 10:05 AM
Graphs Explained From the Dashboard
If we upload the mock data set shown at the bottom, to The Explorer then you will receive a Visual Dashboard - note it is a mock set because it is small ...
Tue, 10 Dec, 2019 at 5:04 PM
Can you scrape reviews?
The Gavagai Explorer Large Tier has a feature for scraping reviews from certain websites. List of supported sites at the bottom. You need to be on the L...
Thu, 1 Oct, 2020 at 1:41 PM
What happens when we Explore?
Explorer takes your data and ‘explores’ it to analyze it, this process involves: Collating Topics: Explorer finds common topics across the texts and ra...
Fri, 29 May, 2020 at 12:30 PM
How can you choose the Topics on the Dashboard?
Sometimes you want to have only specific Topics shown on your Dashboard, or even in your report.  Currently we do not have a direct way to select Topics...
Thu, 1 Oct, 2020 at 1:49 PM
How do the text analysis algorithms work?
Our internal techniques for processing language are designed to mimic human cognitive processes as closely as possible. We are continuously improving these ...
Tue, 24 Nov, 2020 at 9:46 AM