Frequently Asked Questions

How does Explorer save me time?
Reads data. Explorer processes the data in a similar manner to how a person would read it. Collates topics. Explorer finds common topics across the text...
Mon, 1 Apr, 2019 at 2:12 PM
How can we see the effects of Gavagai's language understanding when working with Explorer?
All of Gavagai's services build on a core system called Gavagai Living Lexicon which continuously learns languages by ingesting newly published texts...
Fri, 29 Mar, 2019 at 4:43 PM
How do I know if my input file is in the correct format?
In General To input data into a project in Explorer you can use a file or you can use the API. This text is about the format of the file. For information ...
Sat, 16 May, 2020 at 11:10 AM
What is the maximum size I can explore? What should I do if I have a larger file than this?
As of today, you can explore projects of up to 107MB. The first explore carried out is slower than subsequent iterations rest since there are initializati...
Fri, 29 Mar, 2019 at 5:12 PM
How is usage charged for Explorer?
Usage of Explorer is charged by volume, i.e. number of texts. Each row in an file uploaded to Explorer is counted as one credit in the system. To be a...
Thu, 1 Oct, 2020 at 1:40 PM
Why does my Topic that is Positive labelled Neutral
Lets say you have a Topic Great Topic: Great has 80% Occurrence (80/100 Reviews) and 100% Neutral Sentiment Why does the Topic not display p...
Thu, 15 Aug, 2019 at 2:34 PM
How does a trial of Gavagai Explorer work?
You can try out Gavagai Explorer for free - just create a new account at the sign-up page.  While in the trial, you can try every aspect of Explorer, inc...
Fri, 29 Mar, 2019 at 4:46 PM
What is the format of the Excel report?
Gavagai Explorer Excel report consists of 3 sheets: Summary: structured results according to the project's topics and groups.  Data: detailed sentime...
Fri, 29 Mar, 2019 at 4:47 PM
I see strange characters in the topics list. Why? How do I fix them?
If you see strange characters in the topic list, or unexpected topics comprised of only a few characters, it may have to do with the character encoding of t...
Fri, 29 Mar, 2019 at 4:48 PM
If we have data in multiple languages, can it be analysed in its original language but coded in a common language?
Yes. Here is what you can do: Upgrade to the Explorer Large plan and check out the multi language model support. You can read more about it here.  You can...
Wed, 4 Mar, 2020 at 10:03 AM